Glossary

The vocabulary behind operational AI and trading automation, defined in plain English. No marketing, just the terms you will meet on a desk and in a procurement review.

Operational AIthe category
AI that completes a business action inside live systems, under defined rules, not a model that only generates text or suggestions. The test is whether it can act, and whether the action can be accounted for afterwards.
RFQrequest for quote
A request sent to one or more liquidity providers asking them to quote a price for a given instrument and size. Comparing several RFQs is how a desk finds the best available price.
FIX Protocolfinancial information exchange
The messaging standard the industry uses to send orders, quotes and trade confirmations electronically between counterparties. A "QuoteRequest" message, for example, carries the tag 35=R.
REST APIapplication interface
A widely used way for software systems to exchange structured data over the web. It is how a modern platform reads and writes records in another system without a human in between.
Settlement exceptiona break
A problem in the settlement process, most often a mismatch in instructions, that has to be resolved before a trade settles. Left unresolved, an exception becomes a costly failed trade.
IOIindication of interest
A non-binding signal that a participant may want to buy or sell a security. Desks use IOIs to test appetite before committing to a firm order.
Deal capturebooking a trade
Recording the agreed terms of a trade into systems as a clean, validated record. Done by hand it invites transcription errors; done well it is fast and lossless.
Audit trailthe record
A chronological, tamper-evident account of every action, decision and message. It is what lets you demonstrate, after the fact, exactly what was done and on whose authority.
Human-in-the-loopa control
A pattern where a person must review or approve an automated step before it proceeds. It keeps speed and judgement in balance for sensitive actions.
Hallucinationa failure mode
When a model produces confident output that is wrong or invented, not grounded in real data. In execution, the antidote is to check against your own records before acting.
Straight-through processingSTP
Handling a transaction electronically from start to settlement without manual re-entry. The fewer the hand-offs, the lower the operational risk.
Financial middlewarethe plumbing
Software that sits between front-office tools and back-end systems, translating and routing requests between them, the layer where Emmie lives.
Read: what is operational AI?